911 Dispatcher Training Programs: Legislator-911 dispatcher hopes to fix misdirected calls

Legislator-911 dispatcher hopes to fix misdirected calls
EMS1.com
HARTFORD, Conn. — Monroe state Rep. J.P. Sredzinski, a public safety dispatch supervisor, knows firsthand the challenges of fielding misdirected 911 emergency calls from cellphone users. While some calls are easily rerouted to the correct dispatch …

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